If you have external primary and secondary name servers that are authoritative for some of your websites, switch off the Plesk’s DNS service for each of these sites.

To switch off the Plesk’s DNS service for a site served by external name servers:

  1. Go to Websites & Domains and click the domain name whose DNS settings you want to manage.

  2. Click DNS Settings.

  3. Click Disable.

    Turning the DNS service off for the zone will refresh the screen, so that only a list of name servers remains. Note that the listed name server records have no effect on the system. They are only presented on the screen as clickable links to give you a chance to validate the configuration of the zone maintained on the external authoritative name servers.

  4. If you want to validate the configuration of a zone maintained on authoritative name servers, do the following:

    1. Add to the list the entries pointing to the appropriate name servers that are authoritative for the zone: Click Add Record, specify a name server, click OK, and then click Update.
    2. Repeat the step a for each name server you would like to test. The records will appear in the list.
    3. Click the records that you have just created.

Plesk will retrieve the zone file from remote name servers and will check the resource records to make sure that domain’s resources are properly resolved. The results will be interpreted and displayed on the screen.

Additional Operations on Domains

If your Customer Panel is integrated with a billing system, then the following operations on domains might be available from Plesk:

  • Setting a password for access to domain management panel at a registrar’s site.
  • Locking and unlocking domain name for transferring to another provider.
  • Changing domain registrant and other contact information.
  • Changing DNS settings for domain zones served by a domain registrar.
  • Configure automatic renewal of the domain account at the domain name registration company.

To set a new password for access to your domain management Customer Panel at a registrar’s site:

  1. Go to Account.
  2. Locate the domain name for which you want to change settings, and click the link Show Domain Info next to it.
  3. Click Change Domain Password.
  4. Type a new password and click OK.

To lock or unlock domain name for transferring to another provider:

  1. Go to Account.
  2. Locate the domain name for which you want to change settings, and click the link Show Domain Info next to it.
  3. Click Change Registrar Lock Setting.
  4. To allow domain name transfer, clear the Lock checkbox and click OK.

To change domain owner’s contact, technical, administrative, or billing information:

  1. Go to Account.
  2. Locate the domain name for which you want to change settings, and click the link Show Domain Info next to it.
  3. Click Edit Contact Info.
  4. Make the necessary changes and click OK.

To change DNS settings for a domain:

  1. Go to Account.
  2. Locate the domain name for which you want to change settings, and click the link Show Domain Info next to it.
  3. Click Edit DNS Settings.
  4. Specify the domain name servers that serve the DNS zone for your website and IP address of the server where the website is hosted.
  5. If the DNS zone of your website is served by your domain name registrar, then you can also specify other resource records that affect how your website’s services are accessible over the Internet.
  6. To save your changes, click OK.

To configure automatic renewal of the domain name:

  1. Go to Account.
  2. Locate the domain name for which you want to change settings, and click the link Show Domain Info next to it.
  3. Click Automatic Domain Renewal.
  4. To allow auto renewal of the domain registration, select the Turn on auto renewal checkbox and click OK.